SUPPORT / HOW IT WORKS

Easy from the start.

A simple path to the airtime you need, with answers to the questions that matter.

01

Choose

Select an airtime amount or browse the Bingwa Sokoni offers.

02

Enter a number

Type your Safaricom line or the number you're buying airtime for.

03

Pay with M-Pesa

Approve the airtime prompt online, or pay for a bundle in M-Pesa using the Till or Paybill.

04

Stay connected

After your airtime order is placed, check your phone for confirmation.

GOOD TO KNOW

Your questions, answered.

Everything you need to know before you get started.

Which numbers are supported?

Safaricom lines in 07xx, 01xx and +254 formats.

Can I buy for someone else?

Yes. On the airtime page, choose ‘Another number’ and enter their Safaricom line.

How do I pay for a Bingwa offer?

For your own line, use M-Pesa Buy Goods & Services with Till 4760890. To buy for another Safaricom number, use Pay Bill 5722222 and enter their number as the account number. Pay the listed offer amount.

Can I pay for a bundle on this website?

Not yet. Bundle purchases are completed offline in M-Pesa using the Till or Paybill shown on the offers page.

How do I pay for airtime?

Enter an amount and your M-Pesa number, then approve the payment prompt on your phone.

What if an order doesn't go through?

If you don't receive a payment prompt or confirmation, avoid placing repeated orders until you check your M-Pesa activity.

READY WHEN YOU ARE

Let's get you connected.